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  1. Nuxeo Drive
  2. NXDRIVE-1743

Fail to upload large files through Drive

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    Details

    • Type: Bug
    • Status: Resolved
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: 4.1.2
    • Fix Version/s: 4.1.4
    • Component/s: Remote client
    • Environment:
      AWS instance, 128GB disk, version 10.10

      Description

      Been testing uploads via drive in preparation of trials, using sample videos from prospect that are sized from 500MG to 18GB. The 18GB was left to run overnight, but failed, with this error in the log.

      2019-07-02T05:20:55,526 ERROR [http-nio-127.0.0.1-8080-exec-9] [org.nuxeo.ecm.webengine.app.WebEngineExceptionMapper] java.net.SocketTimeoutException

      Client side shows no errors and is still going.

      Tests was done at home with a network speed of approx 9Mbps. 

      I also tried 500Mb, 1Gb, 5 Gb, which worked.

      The user experience was confusing, no clear when upload has failed etc.

        Attachments

          Issue Links

          is related to

          Bug - A problem which impairs or prevents the functions of the product. NXDRIVE-2322 Do not retry a HTTP call that failed on 500 error

          • Minor - Minor loss of function, or other problem where easy workaround is present.
          • Resolved

          Improvement - An improvement or enhancement to an existing feature or task. NXDRIVE-1744 Always use the full exception string when increasing an error

          • Minor - Minor loss of function, or other problem where easy workaround is present.
          • Resolved

          Improvement - An improvement or enhancement to an existing feature or task. NXPY-110 Max retries for all connections

          • Major - Major loss of function.
          • Resolved

          Improvement - An improvement or enhancement to an existing feature or task. NXPY-111 Add timeouts handling

          • Major - Major loss of function.
          • Resolved

          Improvement - An improvement or enhancement to an existing feature or task. NXDRIVE-1753 Improve uploads robustness

          • Minor - Minor loss of function, or other problem where easy workaround is present.
          • Resolved

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