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  1. ADOBE
  2. ADB-114

Photoshop: update issue

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    Details

    • Type: Bug
    • Status: Resolved
    • Priority: Critical
    • Resolution: Fixed
    • Affects Version/s: None
    • Fix Version/s: 1.2
    • Component/s: Adobe Connector
    • Tags:
    • Sprint:
      nxAN Sprint 9.1.1

      Description

      Scenario for Photoshop

      • Open Photoshop
      • Open or create a new PSD project
      • Open an asset
      • Update the asset server side (with direct edit)
      • On the sync user action upper side (called "Reload"): a red icon is displayed, as well as on the placed asset

      Results:

      • Current result:
        Clicking on Reload displays a message "do you wish to update it"? (see screenshot1). If Update is selected, asset is updated.
        Clicking a second time on reload deletes the red badge but preview is still not uploaded (see screenshot2).
        Doing a new search uploads the page and preview is updated along with the green badge. (see screenshot 3)
      • Expected result:
        Clicking once on reload updates the asset, deletes the red badge, update the preview of the asset and put a green badge (screenshot 3).

      Same Results on Illustrator and InDesign.

        Attachments

        1. Screen Shot3.png
          Screen Shot3.png
          2.14 MB
        2. Screen Shot2.png
          Screen Shot2.png
          2.17 MB
        3. Screen Shot1.png
          Screen Shot1.png
          2.09 MB
        4. 1.2.7-test2.png
          1.2.7-test2.png
          1.78 MB
        5. 1.2.7-test1.png
          1.2.7-test1.png
          1.87 MB

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                Dates

                • Created:
                  Updated:
                  Resolved: