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  1. ADOBE
  2. ADB-114

Photoshop: update issue

    XMLWordPrintable

    Details

    • Type: Bug
    • Status: Resolved
    • Priority: Critical
    • Resolution: Fixed
    • Affects Version/s: None
    • Fix Version/s: 1.2
    • Component/s: Adobe Connector
    • Tags:
    • Sprint:
      nxAN Sprint 9.1.1

      Description

      Scenario for Photoshop

      • Open Photoshop
      • Open or create a new PSD project
      • Open an asset
      • Update the asset server side (with direct edit)
      • On the sync user action upper side (called "Reload"): a red icon is displayed, as well as on the placed asset

      Results:

      • Current result:
        Clicking on Reload displays a message "do you wish to update it"? (see screenshot1). If Update is selected, asset is updated.
        Clicking a second time on reload deletes the red badge but preview is still not uploaded (see screenshot2).
        Doing a new search uploads the page and preview is updated along with the green badge. (see screenshot 3)
      • Expected result:
        Clicking once on reload updates the asset, deletes the red badge, update the preview of the asset and put a green badge (screenshot 3).

      Same Results on Illustrator and InDesign.

        Attachments

        1. 1.2.7-test1.png
          1.2.7-test1.png
          1.87 MB
        2. 1.2.7-test2.png
          1.2.7-test2.png
          1.78 MB
        3. Screen Shot1.png
          Screen Shot1.png
          2.09 MB
        4. Screen Shot2.png
          Screen Shot2.png
          2.17 MB
        5. Screen Shot3.png
          Screen Shot3.png
          2.14 MB

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                Dates

                • Created:
                  Updated:
                  Resolved: