Uploaded image for project: 'Nuxeo Platform'
  1. Nuxeo Platform
  2. NXP-32834

Nuxeo Server won't start

    XMLWordPrintable

    Details

    • Type: Bug
    • Status: Open
    • Priority: Blocker
    • Resolution: Unresolved
    • Affects Version/s: 2023.15
    • Fix Version/s: None
    • Component/s: Retention

      Description

      I'm revising this ticket because 1) I have seen the problem now on localhost, AWS, and GCP, so it's not GCP-specific 2) I have seen the problem with many different plug-ins so I no longer think it's nuxeo-retention-specific.

      The generic problem is that Nuxeo Server fails to start with "Starting process is taking too long - giving up."

      It usually happens when a stack has "lots" of plug-ins but I have not been able to isolate it to a certain set of plug-ins.

      In the original ticket it happened when adding nuxeo-retention. In the latest iteration it happens when adding pii-redaction (it's a multi-layer Studio project).

      In most cases if I remove the most recently added plug-in, it works ok. But the strange thing is sometimes after iterating over troubleshooting, adding and removing plug-ins, it will sometimes work fine after a while with all plug-ins installed. I.e. it seems to be related to 1) the quantity of plug-ins 2) the order in which they are deployed?

      This time I have some thread dumps from a failing server so I will attach those.

        Attachments

        1. 1.txt
          230 kB
          Joshua Fletcher
        2. 108.txt
          10 kB
          Joshua Fletcher
        3. 140.txt
          221 kB
          Joshua Fletcher
        4. 2.txt
          231 kB
          Joshua Fletcher
        5. 3.txt
          230 kB
          Joshua Fletcher
        6. dump2.tar.gz
          43 kB
          Joshua Fletcher
        7. dump3.tar.gz
          43 kB
          Joshua Fletcher
        8. dump-dockerVolumeLogs.tar.gz
          43 kB
          Joshua Fletcher
        9. log4j2.xml
          14 kB
          Joshua Fletcher
        10. log-example.txt
          2 kB
          Joshua Fletcher
        11. metrics-off.tar.gz
          39 kB
          Joshua Fletcher
        12. nuxeo2023.20.15.server.log
          78 kB
          Joshua Fletcher

          Issue Links

            Activity

              People

              • Votes:
                0 Vote for this issue
                Watchers:
                2 Start watching this issue

                Dates

                • Created:
                  Updated: