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  1. Nuxeo Platform
  2. NXP-29181

Upload / “complete” call taking > 5 mins

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    Details

    • Type: Bug
    • Status: Resolved
    • Priority: Major
    • Resolution: Duplicate
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Cloud, Web UI

      Description

      After uploading a single video file >10GB, a complete call issue appears and we get 504 getaway time out.

      I tried again upload in bulk 3 videos >10GB and the large video file got the error so the whole upload was failed.

      It only appear to me so far after uploading a video file >10GB

      I also tried with video file <10GB and it was all successful.

        Attachments

        1. Screenshot 2020-05-28 at 15.34.36.png
          677 kB
          Matthieu Astarita
        2. Screenshot 2020-05-28 at 15.36.11.png
          139 kB
          Matthieu Astarita
        3. Screenshot 2020-05-28 at 19.36.28.png
          731 kB
          Matthieu Astarita
        4. Screenshot 2020-05-28 at 19.38.36.png
          256 kB
          Matthieu Astarita

          Issue Links

          is related to

          Improvement - An improvement or enhancement to an existing feature or task. NXP-29319 Allow using arbitrary file keys in S3

          • Blocker - Blocks development and/or testing work, production could not run.
          • Resolved

          Improvement - An improvement or enhancement to an existing feature or task. NXP-28555 S3 Multipart default size for part is too small

          • Minor - Minor loss of function, or other problem where easy workaround is present.
          • Resolved

          Task - A task that needs to be done. NXP-29129 Web UI Upload Issues

          • Major - Major loss of function.
          • Resolved

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                  Updated:
                  Resolved:

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