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  1. Nuxeo Platform
  2. NXP-22666

Multiple soffice processes hanging when previewing docx, pptx and xlsx files

    Details

    • Type: Bug
    • Status: Resolved
    • Priority: Major
    • Resolution: Won't Fix
    • Affects Version/s: 9.2-SNAPSHOT, 9.10, 10.10
    • Fix Version/s: None
    • Component/s: Convert
    • Backlog priority:
      600
    • Sprint:
      nxGang Sprint 9.2.6, nxNest Sprint 9.3.3, nxNest Sprint 9.3.5, nxplatform 11.1.19, nxplatform 11.1.20
    • Story Points:
      2

      Description

      Previewing files with MS office xml based formats (docx, pptx, xlsx) spawns several soffice processes which end up crashing or hanging. This seems to only happen with some files and not with others. If we wait long enough, conversion eventually gets through.

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