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  1. Nuxeo Enhanced Viewer
  2. NEV-181

Reoccurring Arender incidents

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    Details

    • Type: Question
    • Status: Resolved
    • Priority: Critical
    • Resolution: Fixed
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Tags:
    • Upgrade notes:
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      Closing post arender 10.1.0 deployment and stabilization.

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      Closing post arender 10.1.0 deployment and stabilization.

      Description

      Nuxeo Cloud team is alerted of ongoing Arender incidents in #cloud-incidents.  The purpose of this ticket is to capture the details of those incidents:

      1. Which component is down, incomplete or not reporting a status.
      2. Log for the related component for analysis.

        Attachments

        1. arender-revlon-prod-previewer-14-hhpdw.log
          308 kB
          Vidhya Ramanathan
        2. arender-revlon-prod-rendition-17-vv9z9.log
          548 kB
          Vidhya Ramanathan
        3. arender-revlon-prod-rendition-17-xzhkq.log
          623 kB
          Vidhya Ramanathan
        4. JNIPDF-arender-revlon-prod-rendition-17-fmzqw.log
          636 kB
          Vidhya Ramanathan
        5. revlon-12052019-arender-revlon-prod-previewer-14-dd4js.log
          536 kB
          Vidhya Ramanathan
        6. revlon-12052019-arender-revlon-prod-rendition-1.log
          1.20 MB
          Vidhya Ramanathan
        7. revlon-12052019-arender-revlon-prod-rendition-2.log
          637 kB
          Vidhya Ramanathan

          Issue Links

          is related to

          Improvement - An improvement or enhancement to an existing feature or task. NEV-211 Previewer should have a healtcheck that reflects the status of the stack

          • Critical - Crashes, loss of data, severe memory leak.
          • Resolved

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                Dates

                • Created:
                  Updated:
                  Resolved: