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Type: Bug
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Status: In Progress
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Priority: Minor
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Resolution: Unresolved
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Affects Version/s: None
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Fix Version/s: None
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Component/s: Web UI
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Tags:
When a user tries to play or preview a mov file from an attachment, all that appears is a black screen, making it impossible for the user to preview.
Steps to reproduce:
- Go to Workspace and create a File document.
- Select the "Upload attachment" option and attach a mov video file.
- To preview the recently attached video file, click the Eye symbol.
- Observe that the preview of video is not visible.
Expected result: The preview of video file is visible and video play smoothly.
Note: This issue not occurred for videos of MP4 type.