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Type: Improvement
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Status: Open
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Priority: Major
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Resolution: Unresolved
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Affects Version/s: None
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Fix Version/s: None
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Component/s: Analytics / Stats, Ergonomy / UX / UI, Help & Documentation
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Tags:
In order to understand if contextual help is really helpful or needs an update
When I open contextual help and scroll to the bottom, I can see a question and 2 buttons:
Did this help?
Yes - No
Clicking a button
- sends an event to google analytics (category maps to existing categories, event: name of the property, label: help message, value: 1 or 0)
- hides buttons and shows user a message: "thank you for your feedback"