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Type: Bug
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Status: Open
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Priority: Critical
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Resolution: Unresolved
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Affects Version/s: 10.10
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Fix Version/s: None
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Component/s: Adobe CC Connector
a client experiencing issues using the adobe connector because we cannot place images that are stored in the repo. When trying to place, the user receives a note stating "cannot place the image".
Adobe logging files and logs for the http calls and state indicate that the call to place the image results in a 401. We believe we have narrowed down the source of the 401. it is possible something with nginx is strpping info.
In working with silicon pulbishing and the client we see that when we make calls to do any other functionality we see something like:
10.254.31.207 - - [25/Feb/2021:20:27:58 +0000] "GET /nuxeo/nxfile/default/5e72bd7f-b7dd-4051-9b08-3536e1302454/file:content/20200317_140620_Nilsson_LES_0288alt3.psd?changeToken=4-0?access_token=fUU2VyloEaqg8YZeqU6kC1jbD06tqh9M HTTP/1.1" 302 0 "" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.91 Safari/537.36" ""
this shows the redirect to the content is happening. The connector handles much of its functionality via "browser" calls (the connector is a chromium based panel), and for this sort of call, we work.
For the placing call, the connector relies on a direct call to the server and is not "masked" as a browser request. When placing we see responses like:
10.254.12.250 - - [04/Mar/2021:16:11:32 +0000] "GET /nuxeo/api/v1/id/11dea2f1-105e-4a8b-a69e-b56b396ee4b6 HTTP/1.1" 200 1528 "" "" "-"
10.254.12.250 - - [04/Mar/2021:16:11:32 +0000] "GET /nuxeo/nxfile/default/11dea2f1-105e-4a8b-a69e-b56b396ee4b6/file:content/L20GCA00_JenTolman_AsianMale.jpg?changeToken=4-0 HTTP/1.1" 401 405 "" "" "-"
10.254.12.250 - - [04/Mar/2021:16:11:32 +0000] "GET /nuxeo/api/v1/id/11dea2f1-105e-4a8b-a69e-b56b396ee4b6 HTTP/1.1" 200 1528 "" "" "-"
10.254.12.250 - - [04/Mar/2021:16:11:32 +0000] "GET /nuxeo/nxfile/default/11dea2f1-105e-4a8b-a69e-b56b396ee4b6/file:content/L20GCA00_JenTolman_AsianMale.jpg?changeToken=4-0 HTTP/1.1" 401 405 "" "" "-"
10.254.12.250 - - [04/Mar/2021:16:11:33 +0000] "GET /nuxeo/nxfile/default/11dea2f1-105e-4a8b-a69e-b56b396ee4b6/file:content/L20GCA00_JenTolman_AsianMale.jpg?changeToken=4-0 HTTP/1.1" 401 405 "" "" "-"
So far, our conclusion is that nginx is not configured to allow/expect token_auth, but rather is expecting basic auth.
We need to understand what nginx settings should be in place to allow the call.