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Type:
Bug
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Status: Resolved
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Priority:
Major
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Resolution: Fixed
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Affects Version/s: 10.10
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Fix Version/s: 10.10-HF18, 11.1, 2021.0
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Component/s: Thumbnail Service
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Release Notes Summary:The thumbnail is generated for TIFF pictures.
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Tags:
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Backlog priority:500
When a TIFF image is attached to a document, the generation of the thumbnail fails with the following error:
2019-08-16T15:54:26,379 WARN [Nuxeo-Work-default-1:60499249270575.535427131] [org.nuxeo.ecm.platform.thumbnail.factories.ThumbnailDocumentFactory] Cannot compute document thumbnail org.nuxeo.ecm.core.convert.api.ConversionException: image/tiff mime type not supported by anyToThumbnail converter at org.nuxeo.ecm.core.convert.service.ConversionServiceImpl.convert(ConversionServiceImpl.java:323) ~[nuxeo-core-convert-10.10-HF10.jar:?] at org.nuxeo.ecm.platform.thumbnail.factories.ThumbnailDocumentFactory.computeThumbnail(ThumbnailDocumentFactory.java:92) [nuxeo-thumbnail-10.10-HF10.jar:?] at org.nuxeo.ecm.core.api.thumbnail.ThumbnailServiceImpl.computeThumbnail(ThumbnailServiceImpl.java:99) [nuxeo-core-api-10.10-HF11.jar:?] at org.nuxeo.ecm.core.api.thumbnail.ThumbnailAdapter.computeThumbnail(ThumbnailAdapter.java:58) [nuxeo-core-api-10.10-HF11.jar:?] at org.nuxeo.ecm.platform.thumbnail.listener.UpdateThumbnailListener.processDoc(UpdateThumbnailListener.java:67) [nuxeo-thumbnail-10.10-HF10.jar:?] at org.nuxeo.ecm.platform.thumbnail.listener.UpdateThumbnailListener.handleEvent(UpdateThumbnailListener.java:137) [nuxeo-thumbnail-10.10-HF10.jar:?] at org.nuxeo.ecm.core.event.impl.AsyncEventExecutor$ListenerWork.work(AsyncEventExecutor.java:221) [nuxeo-core-event-10.10-HF10.jar:?] at org.nuxeo.ecm.core.work.AbstractWork.runWorkWithTransaction(AbstractWork.java:493) [nuxeo-core-event-10.10-HF10.jar:?] at org.nuxeo.ecm.core.work.AbstractWork.run(AbstractWork.java:383) [nuxeo-core-event-10.10-HF10.jar:?] at org.nuxeo.ecm.core.work.WorkHolder.run(WorkHolder.java:57) [nuxeo-core-event-10.10-HF10.jar:?] at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) [?:1.8.0_181] at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) [?:1.8.0_181] at java.lang.Thread.run(Thread.java:748) [?:1.8.0_181]
How to reproduce:
- create a File document
- attach a TIFF image as the main blob
Expected result: the thumbnail is generated (see property thumb:thumbnail).
Actual result: the thumbnail generation fails, and the property thumb:thumbnail is null.
If you look at converters anyToThumbnail and pdfAndImageToThumbnail, you can see that MIME type image/tiff is not configured as source MIME type.
