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  1. Nuxeo Platform
  2. NXP-26230

Office Online error when co-authoring on 2 files with WOPI

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    Details

    • Type: Bug
    • Status: Resolved
    • Priority: Minor
    • Resolution: Fixed
    • Affects Version/s: None
    • Fix Version/s: 10.3
    • Component/s: WOPI

      Description

      Let's say I have:

      • A document with 2 files: A & B.
      • Two users: joe & jack.

      And the following scenario:

      • joe edits file A with WOPI => Nuxeo sets a WOPI lock on this file (lock_A)
      • joe edits file B with WOPI => Nuxeo sets another WOPI lock on this file (lock_B)
      • jack edits file A or B with WOPI => Nuxeo tries to set a WOPI lock on the file A or B, yet lock_A and lock_B already exist, thus the stacktrace below:
      2018-11-16T16:00:18,609 ERROR [WOPI_http-nio-0.0.0.0-8080-exec-6] [nuxeo-error-log] javax.servlet.ServletException: org.nuxeo.ecm.directory.DirectoryException: Entry with id ZGVmYXVsdC83NGE0NmY0Yi0yOTRmLTQyNWMtYmZlMi00ZjZmMTFhNDBjNjcvZmlsZXM6ZmlsZXMvMC9maWxl already exists
	at org.nuxeo.ecm.platform.web.common.requestcontroller.filter.NuxeoRequestControllerFilter.doFilter(NuxeoRequestControllerFilter.java:145)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at org.nuxeo.ecm.platform.ui.web.auth.NuxeoAuthenticationFilter.doFilterInternal(NuxeoAuthenticationFilter.java:631)
	at org.nuxeo.ecm.platform.ui.web.auth.NuxeoAuthenticationFilter.doFilter(NuxeoAuthenticationFilter.java:427)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at org.nuxeo.ecm.platform.web.common.requestcontroller.filter.NuxeoCorsCsrfFilter.doFilter(NuxeoCorsCsrfFilter.java:255)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at org.nuxeo.ecm.platform.web.common.exceptionhandling.NuxeoExceptionFilter.doFilter(NuxeoExceptionFilter.java:67)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at org.nuxeo.ecm.platform.web.common.encoding.NuxeoEncodingFilter.doFilter(NuxeoEncodingFilter.java:64)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:199)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:490)
	at org.apache.catalina.valves.rewrite.RewriteValve.invoke(RewriteValve.java:277)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:139)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92)
	at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:668)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)
	at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:408)
	at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)
	at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:770)
	at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1415)
	at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
	at java.lang.Thread.run(Thread.java:748)
Caused by: org.nuxeo.ecm.directory.DirectoryException: Entry with id ZGVmYXVsdC83NGE0NmY0Yi0yOTRmLTQyNWMtYmZlMi00ZjZmMTFhNDBjNjcvZmlsZXM6ZmlsZXMvMC9maWxl already exists
	at org.nuxeo.ecm.directory.sql.SQLSession.createEntryWithoutReferences(SQLSession.java:933)
	at org.nuxeo.ecm.directory.BaseSession.createEntry(BaseSession.java:370)
	at org.nuxeo.wopi.lock.LockHelper.lambda$addLock$0(LockHelper.java:87)
	at org.nuxeo.wopi.lock.LockHelper.lambda$doPrivilegedOnLockDirectory$9(LockHelper.java:185)
	at org.nuxeo.runtime.api.Framework.doPrivileged(Framework.java:260)
	at org.nuxeo.wopi.lock.LockHelper.doPrivilegedOnLockDirectory(LockHelper.java:183)
	at org.nuxeo.wopi.lock.LockHelper.addLock(LockHelper.java:80)
	at org.nuxeo.wopi.lock.LockHelper.addLock(LockHelper.java:72)
	at org.nuxeo.wopi.jaxrs.FilesEndpoint.lock(FilesEndpoint.java:281)
	at org.nuxeo.wopi.jaxrs.FilesEndpoint.lockOrUnlockAndRelock(FilesEndpoint.java:265)
	at org.nuxeo.wopi.jaxrs.FilesEndpoint.doPost(FilesEndpoint.java:242)
	at sun.reflect.GeneratedMethodAccessor213.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:498)
	at com.sun.jersey.spi.container.JavaMethodInvokerFactory$1.invoke(JavaMethodInvokerFactory.java:60)
	at com.sun.jersey.server.impl.model.method.dispatch.AbstractResourceMethodDispatchProvider$ObjectOutInvoker._dispatch(AbstractResourceMethodDispatchProvider.java:258)
	at com.sun.jersey.server.impl.model.method.dispatch.ResourceJavaMethodDispatcher.dispatch(ResourceJavaMethodDispatcher.java:75)
	at com.sun.jersey.server.impl.uri.rules.HttpMethodRule.accept(HttpMethodRule.java:302)
	at com.sun.jersey.server.impl.uri.rules.SubLocatorRule.accept(SubLocatorRule.java:137)
	at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147)
	at com.sun.jersey.server.impl.uri.rules.ResourceClassRule.accept(ResourceClassRule.java:108)
	at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147)
	at com.sun.jersey.server.impl.uri.rules.RootResourceClassesRule.accept(RootResourceClassesRule.java:84)
	at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1542)
	at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1473)
	at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1419)
	at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1409)
	at com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:409)
	at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:558)
	at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:733)
	at org.nuxeo.ecm.webengine.app.jersey.WebEngineServlet.containerService(WebEngineServlet.java:72)
	at org.nuxeo.ecm.webengine.app.jersey.WebEngineServlet.service(WebEngineServlet.java:56)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at org.nuxeo.elasticsearch.ElasticSearchFilter.doFilter(ElasticSearchFilter.java:55)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at org.nuxeo.ecm.webengine.jaxrs.session.SessionCleanupFilter.run(SessionCleanupFilter.java:50)
	at org.nuxeo.ecm.webengine.jaxrs.HttpFilter.doFilter(HttpFilter.java:49)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at org.nuxeo.ecm.webengine.app.WebContextFilter.doFilter(WebContextFilter.java:56)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at org.nuxeo.ecm.webengine.jaxrs.context.RequestContextFilter.run(RequestContextFilter.java:48)
	at org.nuxeo.ecm.webengine.jaxrs.HttpFilter.doFilter(HttpFilter.java:49)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at org.nuxeo.ecm.webengine.app.HeaderFixFilter.run(HeaderFixFilter.java:62)
	at org.nuxeo.ecm.webengine.jaxrs.HttpFilter.doFilter(HttpFilter.java:49)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at org.nuxeo.ecm.platform.web.common.requestcontroller.filter.NuxeoThreadTrackerFilter.doFilter(NuxeoThreadTrackerFilter.java:43)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at org.nuxeo.ecm.platform.web.common.requestcontroller.filter.NuxeoStandbyFilter.doFilter(NuxeoStandbyFilter.java:67)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at org.nuxeo.ecm.core.management.jtajca.internal.Log4jWebFilter.doFilter(Log4jWebFilter.java:69)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at org.nuxeo.ecm.platform.ui.web.rest.FancyURLFilter.doFilter(FancyURLFilter.java:120)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at org.nuxeo.ecm.platform.web.common.requestcontroller.filter.NuxeoRequestControllerFilter.doFilter(NuxeoRequestControllerFilter.java:134)
	... 33 more

      So the issue is in the Lock call.

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          Task - A task that needs to be done. NXP-23175 Ship our Office Online integration

          • Minor - Minor loss of function, or other problem where easy workaround is present.
          • Resolved

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