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Type: Bug
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Status: Resolved
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Priority: Minor
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Resolution: Cannot Reproduce
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Affects Version/s: 9.10
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Fix Version/s: None
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Component/s: Preview
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Tags:
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Backlog priority:499
If we upload any slightly big video file it is not playing in the preview and the conversions box remains empty. You can check the following url. The file has been correctly uploaded and when downloaded plays correctly.
For small files sometimes it works, but is not consistent.
SEE: URL in private comment
Logs sometimes give this error, but not always.