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  1. Nuxeo Platform
  2. NXP-22060

No thumbnail for BOX file

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      Description

      Reproduce

      • Create a new file with a BOX ulpad
        => file has not content thumbnail

      Server Log
      (might be because of this, maybe..)

      15:55:01,018 ERROR [AbstractLiveConnectBlobProvider] Could not update document=LiveConnectFileInfo{user=tcardoso@nuxeo.com, fileId=/WebUIwithGang2.docx}
      java.io.IOException: Failed to retrieve Box file metadata
      	at org.nuxeo.ecm.liveconnect.box.BoxBlobProvider.retrieveBoxFileInfo(BoxBlobProvider.java:156)
      	at org.nuxeo.ecm.liveconnect.box.BoxBlobProvider.retrieveFile(BoxBlobProvider.java:149)
      	at org.nuxeo.ecm.liveconnect.core.AbstractLiveConnectBlobProvider.checkChangesAndUpdateBlob(AbstractLiveConnectBlobProvider.java:133)
      	at org.nuxeo.ecm.liveconnect.update.worker.BlobProviderDocumentsUpdateWork.work(BlobProviderDocumentsUpdateWork.java:72)
      	at org.nuxeo.ecm.core.work.AbstractWork.runWorkWithTransaction(AbstractWork.java:410)
      	at org.nuxeo.ecm.core.work.AbstractWork.runWorkWithTransactionAndCheckExceptions(AbstractWork.java:371)
      	at org.nuxeo.ecm.core.work.AbstractWork.run(AbstractWork.java:332)
      	at org.nuxeo.ecm.core.work.WorkHolder.run(WorkHolder.java:57)
      	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
      	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
      	at java.lang.Thread.run(Thread.java:745)
      Caused by: com.box.sdk.BoxAPIException: The API returned an error code: 404
      	at com.box.sdk.BoxAPIResponse.<init>(BoxAPIResponse.java:69)
      	at com.box.sdk.BoxJSONResponse.<init>(BoxJSONResponse.java:30)
      	at com.box.sdk.BoxAPIRequest.trySend(BoxAPIRequest.java:414)
      	at com.box.sdk.BoxAPIRequest.send(BoxAPIRequest.java:200)
      	at com.box.sdk.BoxAPIRequest.send(BoxAPIRequest.java:175)
      	at com.box.sdk.BoxFile.getInfo(BoxFile.java:265)
      	at org.nuxeo.ecm.liveconnect.box.BoxBlobProvider.retrieveBoxFileInfo(BoxBlobProvider.java:154)
      	... 10 more
      

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                • Created:
                  Updated:
                  Resolved: