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  1. Nuxeo Drive
  2. NXDRIVE-962

Select sync folders: Folder/File is not syncing to local when a file is open

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    Details

    • Type: Bug
    • Status: Resolved
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: 2.5.1
    • Fix Version/s: 3.0.5
    • Component/s: Synchronizer

      Description

      Steps:

      1. Drive: User1: Connect drive client and wait for sync completion
      2. Drive: User1: Create a folder and add 10 word files to it and wait for sync completion
      3. Drive: User1: Open folder and open a file and keep in editor (Do not close the file and folder)
      4. Drive: User1: Go to settings-Select Sync folder and uncheck the folder and wait for 30 seconds
      5. Drive: User1: Close the folder and file in editor
      6. Drive: User1: Go to settings-Select Sync folder and check the folder and wait for 30 seconds

      Expected Result: Folder should sync along with contents
      Actual Result: Folder and files does not sync to local even after check and uncheck the folder from select sync folder

      Please find the attached video

      Drive version: Release-2.5.1
      Server version: 7.10 HF-30

      Workaround: Need to uncheck the folder and quit drive client and start drive client and again check the folder from select sync folder

      Please note that sometimes, unselecting the folder does delete all the files and the Drive client keeps syncing endlessly.

      See also alternate scenario from SUPNXP-21067
      Alternate scenario in SUPNXP-21077

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