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  1. Nuxeo Drive
  2. NXDRIVE-2224

Error HTTP 500 on operation FileManager.Import

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    Details

    • Type: Bug
    • Status: Resolved
    • Priority: Major
    • Resolution: Won't Fix
    • Affects Version/s: 4.4.4
    • Fix Version/s: NoFixVersionApplicable
    • Component/s: Direct Transfer
    • Environment:
      Windows 10 x64

      Description

      When uploading a 1GB (or larger) file throught Direct Transfer, the finalizing step will fail and the following stack will be written to the logs:

      2020-07-03 15:12:41 13776 11092 DEBUG    nuxeo.client       Response from 'https://nxdev-webui-11.beta.nuxeocloud.com/nuxeo/api/v1/upload/batchId-cff8affa-4d82-47c5-a0d1-a4cb3b6e17ba/0/execute/FileManager.Import' [500]: '{"entity-type":"exception","status":500,"message":"org.nuxeo.ecm.automation.OperationException: Failed to invoke operation FileManager.Import"}' with headers {'Date': 'Fri, 03 Jul 2020 13:12:41 GMT', 'Content-Type': 'application/json', 'Transfer-Encoding': 'chunked', 'Connection': 'keep-alive', 'Set-Cookie': '...', 'Server': 'Apache', 'Referrer-Policy': 'same-origin, strict-origin-when-cross-origin', 'Strict-Transport-Security': 'max-age=63072000; includeSubdomains;', 'X-Frame-Options': 'SAMEORIGIN', 'X-UA-Compatible': 'IE=10; IE=11', 'Cache-Control': 'no-cache', 'X-Content-Type-Options': 'nosniff', 'Content-Security-Policy': "img-src data: blob: *; default-src blob: *; script-src 'unsafe-inline' 'unsafe-eval' data: *; style-src 'unsafe-inline' *; font-src data: *", 'X-XSS-Protection': '1; mode=block'} and cookies <...>
      2020-07-03 15:12:41 13776 11092 INFO     nxdrive.engine.workers Increasing error [SERVER_ERROR] (HTTPError(500), error: 'org.nuxeo.ecm.automation.OperationException: Failed to invoke operation FileManager.Import', server trace: None) for <DocPair[2] local_path=WindowsPath('C:/Users/rgrasland/Documents/drive_test_1gb.txt'), local_parent_path=WindowsPath('.'), remote_ref='', local_state='direct', remote_state='unknown', pair_state='direct_transfer',>
      2020-07-03 15:12:41 13776 11092 INFO     nxdrive.engine.queue_manager Giving up on pair : <DocPair[2] local_path=WindowsPath('C:/Users/rgrasland/Documents/drive_test_1gb.txt'), local_parent_path=WindowsPath('.'), remote_ref='', local_state='direct', remote_state='unknown', pair_state='direct_transfer',>
      2020-07-03 15:12:41 13776 11092 DEBUG    nxdrive.engine.processor Soft unlocking WindowsPath('c:/users/rgrasland/documents/drive_test_1gb.txt')
      2020-07-03 15:12:41 13776 9788 INFO     nxdrive.notification Sending Notification(level='danger' title='Error' uid='ERROR_11c493eebc4b11eaa386dcfb4880e818_1593781961' unique=False)
      2020-07-03 15:12:41 13776 11092 DEBUG    nxdrive.engine.dao.sqlite Released processor 11092
      2020-07-03 15:12:41 13776 11092 DEBUG    nxdrive.engine.workers Thread END
      

      Server used: https://nxdev-webui-11.beta.nuxeocloud.com/nuxeo/

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                  Updated:
                  Resolved: