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  1. Nuxeo Drive
  2. NXDRIVE-1977

[macOS] Cannot mount the volume

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    • Upgrade notes:
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      There is nothing to do on our side, this happens when the user clicked on "Deny" when the OS asked for permission about mounting a volume.

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      There is nothing to do on our side, this happens when the user clicked on "Deny" when the OS asked for permission about mounting a volume.
    • Story Points:
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      Description

      Sentry Issue: NUXEO-DRIVE-2ET

      CalledProcessError: Command '['hdiutil', 'mount', '/var/folders/lw/95kdln0d18dchqx3f3nw0tzw0000gp/T/324083622f4145668516bfdec96ea816_nuxeo-drive-4.4.0.dmg']' died with <Signals.SIGKILL: 9>.
  File "nxdrive/updater/base.py", line 120, in update
  File "nxdrive/updater/base.py", line 335, in _install
  File "nxdrive/updater/darwin.py", line 50, in install
  File "subprocess.py", line 395, in check_output
  File "subprocess.py", line 487, in run

Update failed

      —
      Edit 2020-05-14

      This is filling our Sentry quota with no useful information.

      Fix

      Check the status of the mount operation. If failed, display a notification.

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          is related to

          Epic - Created by Jira Software - do not edit or delete. Issue type for a big user story that needs to be broken down. NXDRIVE-1504 Sentry

          • Minor - Minor loss of function, or other problem where easy workaround is present.
          • Resolved

          New Feature - A new feature of the product, which has yet to be developed. NXDRIVE-1143 New auto-update framework (**breaking change**)

          • Blocker - Blocks development and/or testing work, production could not run.
          • Resolved

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