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Type: Task
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Status: Open
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Priority: Minor
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Resolution: Unresolved
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Affects Version/s: None
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Fix Version/s: None
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Component/s: Private wiki
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Tags:
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Story Points:1
- the labels
- the severity -> check for abuse -> downgrade the severity and add a template to make the customer aware this has been downgraded and why
- double-check the SLA is updated