-
Type: Improvement
-
Status: Resolved
-
Priority: Minor
-
Resolution: Fixed
-
Affects Version/s: None
-
Fix Version/s: None
-
Component/s: None
-
Tags:
-
Sprint:nxProduct-W14
The support team has introduced a new JIRA field called "Additional Readonly Groups".
"Additional Readonly Groups" is intended for users like IT managers who only need visibility into support issues and do not need to open or modify support tickets.
For example:
- Additional Participant Groups = support-aws
- Additional Readonly Groups = support-ro-aws