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  1. Nuxeo ECM Build/Test Environment
  2. NXBT-3005

Incorrect remaining time displayed for 24/7 tickets

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    Details

    • Type: Bug
    • Status: Resolved
    • Priority: Minor
    • Resolution: Fixed
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Support
    • Tags:
    • Sprint:
      nxsupport 11.1.4
    • Story Points:
      1

      Description

      Seems like there is a 24/7 shift (see screenshot slackshot.png)

      JSON extract (see SUPNXP-27598_unassigned_formatted.json SUPNXP-27598_unassigned.json) shows the correct time to be 26h 30m:

              "remainingTime": {
                "millis": 95418010,
                "friendly": "26h 30m"
              }

        Attachments

        1. slackshot.png
          57 kB
          Frantz Fischer
        2. SUPNXP-27598_unassigned_formatted.json
          14 kB
          Frantz Fischer
        3. SUPNXP-27598_unassigned.json
          11 kB
          Frantz Fischer

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              Dates

              • Created:
                Updated:
                Resolved:

                Time Tracking

                Estimated:
                Original Estimate - Not Specified
                Not Specified
                Remaining:
                Remaining Estimate - 0 minutes
                0m
                Logged:
                Time Spent - 2 hours, 30 minutes
                2h 30m