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  1. Nuxeo Enhanced Viewer
  2. NEV-287

Conversions are failing with ARender 4.0.8.NX1.5

    XMLWordPrintable

    Details

    • Type: Bug
    • Status: Resolved
    • Priority: Blocker
    • Resolution: Fixed
    • Affects Version/s: 10.2.3
    • Fix Version/s: 10.2.4, 10.3.0, nuxeo-11.0.0
    • Component/s: ARender

      Description

      I can't display TIFF or Office documents in ARender.

      It is not systematic: display is working fine and then for a reason to investigate display is failing and then it doesn't work until restart.

      It seems to be linked to the converter (cf. attached logs)

        Attachments

        1. arender-pool-1-document-converter-12.log
          548 kB
          Julien Aubenque
        2. arender-pool-1-document-service-broker-7.log
          9.30 MB
          Julien Aubenque
        3. qa01-previewer-11.log
          732 kB
          Julien Aubenque

          Issue Links

          depends on

          Task - A task that needs to be done. NEV-292 Update ARender version to 4.0.8.NX1.6

          • Minor - Minor loss of function, or other problem where easy workaround is present.
          • Resolved
          is caused by

          Task - A task that needs to be done. NEV-255 Update ARender version to 4.0.8.NX1.5

          • Minor - Minor loss of function, or other problem where easy workaround is present.
          • Resolved

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                Dates

                • Created:
                  Updated:
                  Resolved: