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  1. Nuxeo Drive
  2. NXDRIVE-607

Application update doesn't always work under Windows

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    • Tags:
    • Backlog priority:
      300
    • Upgrade notes:
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      Can't reproduce - although new installer will be tested for updates on Windows 10

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      Can't reproduce - although new installer will be tested for updates on Windows 10
    • Sprint:
      nxcloud 8.4.2, nxcloud 8.4.3, nxcloud 8.4.4, nxcloud 8.4.5

      Description

      Even with NXDRIVE-455 and NXDRIVE-429 some customers under Windows 10 are still having issues at update:

      2016-06-13 13:31:03,145 9460 3972 INFO     nxdrive.updater    Client version 2.1.316 is compatible with server version 7.10, yet an update is available: version 2.1.526.
2016-06-13 13:31:03,148 9460 3972 INFO     nxdrive.updater    An update is available and auto-update is not checked, let's just update the systray notification and let the user explicitly choose to update
2016-06-13 13:42:31,209 9460 3972 INFO     nxdrive.updater    Starting application update process
2016-06-13 13:42:31,210 9460 3972 INFO     nxdrive.updater    Fetching version 2.1.526 from update site http://community.nuxeo.com/static/drive/
2016-06-13 13:42:31,305 9460 3972 ERROR    nxdrive.updater    Updater issue, will try to get root
Traceback (most recent call last):
  File "nuxeo-drive-client\nxdrive\updater.py", line 350, in _update
  File "nuxeo-drive-client\nxdrive\updater.py", line 398, in _do_update
  File "C:\Users\jenkins\AppData\Roaming\Python\Python27\site-packages\esky\__init__.py", line 811, in fetch_version
  File "C:\Users\jenkins\AppData\Roaming\Python\Python27\site-packages\esky\finder.py", line 80, in fetch_version
  File "C:\Users\jenkins\AppData\Roaming\Python\Python27\site-packages\esky\finder.py", line 221, in fetch_version_iter
EskyVersionError: 2.1.526
2016-06-13 13:42:33,796 9460 3972 INFO     nxdrive.updater    Starting application update process
2016-06-13 13:42:33,796 9460 3972 INFO     nxdrive.updater    Fetching version 2.1.526 from update site http://community.nuxeo.com/static/drive/
2016-06-13 13:42:33,799 9460 3972 WARNING  nxdrive.updater    UpdateError
Traceback (most recent call last):
  File "nuxeo-drive-client\nxdrive\updater.py", line 357, in _update
  File "nuxeo-drive-client\nxdrive\updater.py", line 398, in _do_update
  File "C:\Users\jenkins\AppData\Roaming\Python\Python27\site-packages\esky\__init__.py", line 797, in fetch_version
  File "C:\Users\jenkins\AppData\Roaming\Python\Python27\site-packages\esky\sudo\__init__.py", line 248, in wrapper
EskyVersionError: 2.1.526

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          depends on

          Bug - A problem which impairs or prevents the functions of the product. NXDRIVE-455 Uninstall doesn't clean everything

          • Minor - Minor loss of function, or other problem where easy workaround is present.
          • Resolved

          Improvement - An improvement or enhancement to an existing feature or task. NXDRIVE-429 Allow auto-update without UAC on Windows

          • Minor - Minor loss of function, or other problem where easy workaround is present.
          • Resolved
          is required by

          Bug - A problem which impairs or prevents the functions of the product. NXDRIVE-616 Auto Update systematically fails on Windows 10

          • Major - Major loss of function.
          • Resolved

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